DRM Vendor TERMS AND CONDITIONS

These Terms and Conditions must be read in conjunction with all other documents supplied by Distillery Road Market.

Other items of agreement are, but not limited to:

  • Events Risk Management Procedure

  • Bump-in and Bump-out for market stall holders

  • DRM Market WHS Policy

  • DRM Safe Work Procedure

  • DRM Stall Holder Assessment Checklist

  • DRM SWMS Indoor Markets

  • Robbery Policy

  • Bomb Threat Policy

  • First Aid Policy

  • Alcohol and Other Drugs Policy

  • Workplace Discrimination Policy

  • Traffic Management Plan

  • Fire Evacuation Plan

All vendors must apply to Distillery Road Market (DRM) via the Vendor Info Hub and agree to these terms upon applying. Applications must be accepted prior to trading (including if taking over a current business). 

Vendors agree to be bound by these Terms and Conditions, (which includes any other terms, conditions, policies and procedures set out in any document supplied thereafter).

The Terms and Conditions may be amended by DRM, from time to time, at its discretion. DRM will ensure that Vendors are provided with a copy of any amendments to these.

Vendors may also be subject to further terms and conditions and will be notified prior to the event. 

1. Eligibility Criteria

DRM wishes to deliver quality pop up retail markets and will review each application in accordance with its stringent eligibility criteria.

This criterion includes:

  1. Preference given to South East Queensland Business Owners.

  2. Organic, biodynamic, spray free and sustainable growers are preferred for produce and food vendors.

  3. The production of premium goods made within 200KMS of DRM is preferred.

  4. Locally Australian made and designed goods of high quality.

  5. Sustainable goods, packaging and serving ware.

Applications are reviewed based on event suitability and existing vendors. Vendors may be added to a waitlist and notified when a position becomes available. DRM retains the right to decline Vendors with no reason supplied. 

2. Vendor Equipment

DRM Vendors must supply their own market stall equipment. DRM does not supply equipment to the Vendors. Vendors will need to bring everything required, including but not limited an engineer rated marquee (for outdoor events only), trolleys, marquee metal or cement weights (20kg per leg), ropes, tarps, tables, tablecloths that reach to the ground and display equipment.

All outdoor stalls requiring marquees must have a minimum of 20kg metal or cement weights on all legs at all times for work, health and safety reasons. When severe weather is forecast 30kg metal or cement weights must be used on all marquee legs. DRM staff will inspect Vendors’ marquee to ensure weights are being used appropriately. Weights are mandatory and must be used at every Market. All vendors who require power must supply their own silent generator.

Vendors agree and acknowledge that: 

    1. They are restricted to their Stall Site.

    2. No produce, materials or other items (such as sandwich boards, signs, banners, flags) can be placed outside stall perimeters, including in the aisles or on the ground in front of or behind the stalls. If a vendor requires additional spaces, two side by side stalls may be booked.

    3. DRM may give direction on where the Vendor must place their equipment or signage; and

    4. DRM may require Vendors to remove dangerous, faulty or unsightly equipment.

    5. Vendors must only sell approved products and services. They may not sell, hawk or advertise any products not listed on their original application.

It is the responsibility of all Vendors to protect their products and should, at all times, and if trading outdoors have the necessary equipment to do so (e.g. additional shade marquee, shade umbrellas, or sides for marquee to protect against sun, wind and rain). 

3. Food Vendors

In food preparation areas, suitable safe ground cover must be used to guard against oil or other ingredients’ spillages. Food vendors must supply relevant council mobile food licenses to trade at DRM and ensure all serving ware and packaging is biodegradable. 

4. Exclusivity

No Vendor is guaranteed exclusivity for their products at any Market unless they have specifically negotiated such exclusivity with DRM. 

5. Emergency Evacuation Management Plan 

Vendors agree that they will read and comply with the terms of the Fire and Evacuation Plan found in the Vendor website.

6. Labelling 

All labelling must conform to the Queensland Health Department’s standards. Assistance is contained in the “Label Buster Guide” available from Queensland Health, who from time to time, visits the Market to ensure all labelling and packaging conforms to State Regulations. 

From 1 July 2018, food to be sold in Australia must be labelled according to the requirements of the Country of Origin Food Labelling Information Standard 2016. It requires most food suitable for retail sale in Australia to carry country of origin information. 

7. Parking 

Vendors and their staff must park their vehicles where directed by DRM. Vendors must continue to remind staff, new and old, of their obligation to only park in the car park provided for them. All other car parking spaces must only be used by visitors to the Market. Parking illegally, or in spaces reserved for the public visiting the Market or hindering the normal flow of traffic in and around each Market site could jeopardise the continuing operation of the Markets and is not permitted. 

8. Payment of Stall Fees 

Stall fees are payable for each Market, by each Vendor. If a Vendor, for whatever reason, cancels their booking within a 72hour period prior to the market date, market the Stall Fee for that market must still be paid in full. Refunds for stall fees paid and bookings cancelled within a 72 hour period will not be offered.

9. Power 

Power access will be approved if required on an application by application basis and will be communicated to the vendor prior to the market date. Electricity is only available for the purpose approved and will be subject to availability at some Markets. Vendors acknowledge that DRM provides no warranty as to the availability of electricity at any specific Market and Vendors will not be entitled to any refund or compensation due to any issues relating to the supply of electricity. 

DRM does not provide any equipment for Vendors to connect to the electricity. Vendors may only use power leads and electrical equipment that are safe, comply with Occupational Health and Safety requirements, and are up to date with approved tested and tagged labels. DRM reserves the right to inspect electrical equipment and cables at any time. Vendors will be asked to remove immediately equipment from a Market in circumstances where the equipment is untagged or tagged out of date, or in circumstances where Vendors cannot produce a Detailed Latest Test Results Report upon request.

Electric power leads must be used with due consideration so they do not impede the safe public walkways for members of the public.

10. Disabled Access 

DRM will use its best endeavours to ensure that disabled access is available at all venues. 

11. Dogs

Sociable and well-behaved dogs are permitted in the outdoor entertainment area at Trucks & Tunes. Please ensure your dog is on a leash, and any mess made on-site is thoroughly removed. Dogs are not permitted inside Kiwanda cafe or onsite food venues unless they are registered assistance pets.

12. Covid-19 Guidelines

All vendors agree to apply with DRM current Covid guidelines as supplied via the Vendor website and communications. This includes; supply an alcohol-based hand sanitiser and signage at your stall. This policy is subject to change based on the health advise distributed by Queensland Health.

13. Governing law 

These Terms and Conditions will be construed in accordance with the laws of Queensland. 

14. Force Majeure 

In the event that DRM is unable to operate a Market or Markets, or is otherwise unable to comply with its obligations under this Agreement, as a result of a Force Majeure, or for some other reason outside the control of DRM, then DRM is not: 

  1. (a) liable for any costs, damages, or loss incurred by the Vendor as a result of the delay or cancellation of a Market; or

  2. (b) required to refund to the Vendor any Stall Fees or other fees paid to DRM in advance of any delayed or cancelled Market.

Vendors will be informed of a cancellation of Trucks & Tunes by 10:00am on the day of the event.

Vendors will be informed of a cancellation of the Weekend Bazaar 24 hours prior.

15. Promotion and Image Use

The Vendor provides its irrevocable consent to DRM taking and using photos and/or videos which may contain images of Vendors and/or their produce for the purposes of advertising or promotion. 

16. Refunds & Credits 

Vendors agree and acknowledge that: 

  • (a)  Stall Fees are not refundable whether they have attended a Market, or not 

  • (b)  Credits and refunds will not be issued due to bad weather on Market days, unless DRM cancels the event prior due to a severe weather warning.

  • (c)  Refunds or credits will not be issued relating to the Force Majeure clause contained herein. 

17. Rubbish, Waste & Recycling 

In all instances, rubbish and waste (of any kind) must be taken away at the end of each Market by the stall holder. Rubbish may not be placed in the onsite DRM bins. 

All waste including all liquids must be taken off site and cannot be disposed of on DRM property.

The Stall Site must be left in the condition it was found. Should a site not be left clean and tidy, a cleaning charge will be invoiced to the vendor. 

18. Severance 

If any term in these Terms and Conditions is, for any reason, considered or found by a court of competent jurisdiction or any competent government authority to be invalid, illegal or unenforceable, that term is to be severed from the remainder of the terms of these Terms and Conditions and will be deemed never to have been part of these Terms and Conditions. The remainder of the terms will remain in full force and effect. 

19. Social Media 

It is strongly advised that all Vendors have business Facebook and Instagram pages and share to their customers that they are trading at DRM. Approved artwork will be supplied to all vendors. Vendors are not permitted to edit/change supplied artwork.

20. Vendor Presentation Guidelines 

DRM has strict vendor presentation guidelines that must be adhered to at all times. These guidelines include:

  • Ensuring all stock and displays remain within the vendors allocated stall space

  • That sufficient stock is supplied for each event

  • Vendors must be well presented and maintain a high standard of grooming

21. Trading Times 

Trading times are listed at drm.market. Times vary depending on the event. Vendors must be prepared to trade for the full duration of the event and are not permitted to leave prior to bump out. In the event of a sell-out, vendors must communicate this to customers via signage, leaving all equipment set up until the conclusion of the event.

22. Traffic Management 

Vendors agree that they will read and comply with the terms of the Traffic Management Plan – Bump in Bump out document.

23. Conduct 

DRM Vendors must agree to DRM’s code of conduct at all times, including being polite, adhering to set up instructions, guidelines and parking instructions, and refraining from smoking at any time in area that is not a Designated Outdoor Smoking Area (DOSA).

Breeches of DRM Code of Conduct include:

  • Being rude or aggressive

  • Using offensive language

  • Speaking ill towards others, or

  • Ignoring DRM management instructions

  • Failing to adhere any of our guidelines listed here

And will result in the termination of vendor acceptance.

24. Waiting Lists 

DRM will ensure each market is varied and will allocate applications in full categories to a waitlist. When a position at DRM becomes available, management will contact the Vendor advising them of the vacancy. No Vendor is guaranteed exclusivity for their products at any Market unless they have specifically negotiated such exclusivity with DRM.

25. CONTACT

Should you still have questions, please contact the DRM Event Manager at events@drm.market or call 0482 168 018.